|Title||:||Be Our Guest: Revised and Updated Edition|
|Format Type||:||eBook PDF / e-Pub|
|Category||:||Careers & Occupations, Books, Young Adult, Reference|
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Be Our Guest specializes in helping professionals see new possibilities through concepts not found in the typical workplace, revealing even more of the business behind the magic of quality service.